Tag Archives: audio

Tim Robyn: Bringing consistency to state government websites

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I recently learned of an ambitious undertaking involving the websites of some of the divisions of state government here in Missouri. The objective is to bring some consistency of design and how the information is organized.

tim-robynFor example, why not put the search box in the same place on each site? Or, when deciding on names for different kinds of content areas, use the name most common to the public, rather than some acronym known only to those within the division or agency.

The man responsible for overseeing this sisyphean task is Tim Robyn, Deputy for Web Presence with the state’s IT services division. We had a cup of Rocket Fuel here at the Coffee Zone yesterday and he talked about the program.

AUDIO: Interview 15 min MP3

The state of Missouri has dozens of websites but ten have been selected for this UI make-over. I forgot to ask Tim which ten but when I have that list, I’ll grab some screenshots so we can see a before-and-after.

PS: Tim has what might be the coolest title I’ve heard in a while.

UPDATE: The official State of Missouri site (below) and the MO Dept. of Agriculture were among the first to get the make-over’s. The Dept. of Insurance is up next, and offers a good “before” example. On deck: Revenue, Office of Administration, Economic Development, Labor and Industrial Relations, Mental Health, Natural Resources, Health, Social Services

I could be wrong, but the design below sure looks like a WordPress them to me.

SOM-website

Cell phone etiquette (interview)

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July is Cell Phone Courtesy Month. As with all such months, there’s a list of cell phone no-no’s. There are a lot of lists. As I scanned them I saw that I was guilty of a couple of the more venial sins. I still catch myself talking too loudly and I answer the phone in the middle of a conversation. I’ve chalked these up to still being something of a newbie to the cell phone experience and plan to break these bad habits.

Nathan Waddell is the director of sales for U. S. Cellular in Missouri and a nice PR lady named Susan arranged for me to talk with Nathan about this important topic.

AUDIO: 15 min interview (MP3)

Phone call to the 14th century

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If you had 30 seconds to give advice to someone living in the 14th century, what you tell them? Great segment from recent This American Life.

“Sketch comedy troupe Kasper Hauser performs a radio game show, where a race car driver, a guy fluent in middle English, and a teacher take turns cramming all the 21st century wisdom they can into a 30 second phone call to the 14th century.”

It’s a funny bit but what could you tell them that they would believe? If you received a phone call from 500 years in the future, would you believe it? Could you buy that human and machine intelligence had merged, for example. Could you even believe it was possible to make a call back in time?

I, for one, am reassured that we are incapable of imagining the future.

Tony Messenger (aka @tonymess)

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I’m one of a few hundred (but growing fast) “followers” of Tony Mesenger’s Twitter feed. Tony’s a reporter and columnist for the St. Louis Post-Dispatch and covers the Missouri Legislature and state government. He clearly gets Twitter and blogging and makes great use of both.

Tony joined me at the Coffee Zone for an el grande mocha latte doodah where I got him to put down his cell phone for half an hour to talk about his life as a Twitter junkie.

AUDIO: Listen/Download interview MP3

Before going to work for the St. Louis Post-Dispatch, Tony was a metro columnist and city editor for the Columbia Daily Tribune and the editorial page editor at the Springfield News-Leader.

Missouri Senator Claire McCaskill on Twitter

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Missouri Senator Claire McCaskill has been getting a lot of interest in her use of Twitter (microblog, social networking tool, blah blah blah) to keep her constituents informed about what she’s doing. Politico recently named her to their list of the ten most influential Twitterers in DC (right behind Karl Rove).

Missourinet (network owned by Learfield, the company that pays me) reporter Steve Walsh brought up Twitter in a recent interview and the senator spoke wistfully about a day when she can “speak directly to everyone in Missouri,” describing it as “Nirvana.”

It was telling that my friend (and co-worker) Steve set his question up as “nothing at all to do with anything serious.”

Hmm. Should the day come that every elected official can speak directly to every one of the people they represent, without talking to a reporter, things could get serious (for the news media). Don’t get me wrong, we need good reporters like Steve, who can call bullshit on the politicians when necessary. They will always have a role. But it seems to be changing.

And this just in… anyone with access to the Internet can hear directly from Senator McCaskill.