Sell me in thirty seconds

In my dozen years in small town radio I wrote a lot of commercials. Mostly thirty-second “spots” but lots of :60’s (more expensive). It wasn’t uncommon to finish a four-hour on-air shift and sit down at a manual typewriter and bang out ten or fifteen “spots” working from a newspaper “tear sheet” or a salesperson’ scribbled notes. And most of these commercials were scheduled to begin airing the following day so someone had to get in the studio and produce the ad. Point being, there was little demand or time for creativity and the sponsor wasn’t inclined to pay for it in any event.

For a variety of reasons, a :30 second ad had to be :30 seconds. Not 27, not 32. So we followed a rigid format. Given a normal reading speed, a thirty second ad was about 75 words, usually eight lines. Yeah, you could try to get cute and clever but the client wanted to hear about his business. His products or services. And if the client was a supermarket… price-and-item. As many as you could jam in.

So, no, this was rarely creative writing. It was short, simple, declarative sentences. Not a word or phrase to be wasted. I like to think I still write this way.

When email took over from letters and faxes people wrote long-winded tomes that went on for paragraphs. I went through a phase where I would put my entire message in the subject line with “see above” in the body. If it needed more space than that, I would call them or go see them. To this day I think of this approach as “write like you talk.” Which was the final test for radio commercials: reading the copy aloud before going into the studio.

AI news anchors

During my ~30 years in broadcasting I had numerous occasions to recruit and hire reporters. Because our newsrooms were small (3 or 4 people), reporters also anchored our reports. Which meant they had to be good journalists AND have good on-air delivery. A tough compromise at times.

I wonder if technology like 11ElevenLabs’ speech synthesis will (is) changing this. The audio below is a CNN story “read” by one of their voices. (see previous post for more on this technology)

Advertising

“With advertising revenue being the significant contributor to Facebook’s success, the risk for Facebook lies in the possibility that users will get bored of its properties – or of its ads,” Littleton said.

Advertising has been a part of my life for as long as I can remember. My dad was in radio for 30+ years and I was in or around it for 40. And advertising paid the bills. In 1971 I was road-tripping across the country with a friend when the radio station we were listening to broke for a commercial. I remember thinking, “I could write a radio commercial.” A year later I started working at a small town station and —over the next dozen years— wrote and produced a shit load of commercials. In the 70s, in our little town, you could advertise in the daily newspaper, on the radio, or you could rent a billboard.

In the late 40’s and 50’s, small town radio was such a new thing that listeners were happy to listen to anything on the radio. Music, news, commercials… how cool is that?! Joe Bankhead tells this story well.

Did any/all of those ads “work?” Were they effective? Not sure I thought about it at the time. If we wanted to keep the station on the air, we had to sell ads. I’ve thought about advertising a lot in the ensuing years. We pointed out to advertisers that our ads were “intrusive.” A good thing. Before they could hear the next song or the rest of the newscast, they had to listen to the commercial(s).

Somewhere along the way music radio stations came up with the idea of “stop sets.” Instead of mixing “spots” in with the songs, they’d stop twice an hour and play as many as eight commercials in a row. Advertisers would pay a premium to be the first, or the last, in the set.

In those days a radio spot was either “price and item” or “image.” Those of us who wrote and produced the spots liked to do image ads because it gave us creative freedom. Small market radio guru Jerrell Shepherd insisted all spots on his stations be price-and-item because it was the only way the advertiser could know his ads were working. Someone would come in and ask about the lawnmower sale he heard on the radio.

Any time an advertiser would question whether or not the ads were working, we’d explain they were “branding” his business in the (subconscious) minds of listeners.

In traditional media (radio, TV, print) it was pretty easy to tell what was a commercial and what was programming/content. When the internet came along someone figured out it might be useful to make a paid commercial message look like the content on the page. Finally we knew for certain: people hated ads. They installed software to block them. They used their DVR’s to skip them.

Today, the best advertising doesn’t really look like advertising. I think Amazon has probably perfected the art. An Amazon product page includes images of the product; reviews; and recommendations of similar products in which you might be interested. And if you don’t like something you bought, no problem. Easy returns.

I’ll admit to being a little amazed anyone keeps buying ads. They must believe they work. And it’s difficult to imagine our “consumer economy” working without advertising. Despite my life-long dependence, I am advertising averse. It’s like your next door neighbors inviting you over for drinks only to spring an Amway pitch on you. Or that Jehovah’s Witness who interrupts your nap with a fistful of Watchtowers.

Smart speaker ownership could outpace radio ownership in younger generations by 2020

“The prediction comes from a survey of 15- to 39-year-old contemporary radio format partisans. The number of survey respondents who own an AM/FM radio outside their car fell from 48% in 2017 to 41% in 2018. Smart speaker ownership is posting an opposite trajectory from 14% in 2017 to 24% in 2018. Based on those rates, AM/FM radio ownership is projected to decline to 34% by 2020, while smart speakers are anticipated to rise to 41% by that year.”

“The survey also asked what audio services the respondents used. Across the ages of the survey participants, all posted the highest rates for on-demand audio, topped by ages 15-19 with 77%. YouTube was the second-most common, again with 15-19 year-olds leading consumption at 70%. Pandora had a mixed set of results, with ages 30-34 posting 38% use and ages 25-29 posting 37%, while ages 15-19 had 28%.”

Full article at RAIN

iHeartMedia has revamped one of its AM radio stations to a podcast channel

“The conglomerate’s AM 1470 in Allentown, Penn., will now feature back-to-back podcast programming. The initial podcast selections for this change include several of the flagship shows from HowStuffWorks, which iHeartMedia acquired in September 2018.”

What about commercials?

“It was followed by a massive traditional block of radio commercials: the iHeartRadio app, Bank of America, “Best Fiends” mobile game app, an air conditioning company, Outback restaurants, Capital One bank, Curious Goods (a local store), the Home Depot, a pet store, My Computer Career training program, Walgreens, NAPA Auto Care Center, Choice hotels, AARP, Progressive insurance, and the iHeartRadio app again, this time emphasizing podcasts and introducing the next podcast.”

Radio and Internet News

I seem to recall this being tried back when podcasting first appeared. A San Francisco station? Not sure why I’d want to let this Allentown station pick the podcasts when I can do that myself. Maybe for people to lazy or stupid to do that? Is there an in-car angle?

On your radio dial

I have not listened to a radio station in years. Some of that is attributable to the iPod and the iPhone and some to the decline of local radio. But as a teenager in the 60s, radio was a huge part of my life. Great memories of WLS in Chicago and, later, WWL in New Orleans.

How familiar that radio dial with its five pre-set buttons. If your station wasn’t good enough to get one of the buttons, well, that car wasn’t listening.

The video clip above is from the pickup I recently purchased. Hadn’t bothered to turn the radio on and wondered if it worked. Don’t imagine I’ll do much listening in the truck but I kind of like having it there. For old time’s sake.

25 Dying Professions

The most satisfying and fulfilling job I ever had was that of small town radio announcer. About a dozen years from the early 70s to the early 80s. We still played vinyl 45s and LPs on turntables. We recorded on magnetic tape. Nobody much cared (within limits) what we said. Looking back, I can see that I was fortunate to catch the tail end of radio’s best years. From Work+Money:

One in 10 of the nation’s 33,202 radio and television announcers are expected to see their jobs disappear by 2026. Consolidation in the industry, as well as increased use of syndicated content, is fueling the decline. There’s also the explosion of streaming music services. More and more listeners prefer that over their local, drive-time disc jockey.

Party DJs however, are seeing an uptick in business with demand for their services projected to grow about six percent by 2026. And they earn about the same – $32,000 – as their on-air counterparts.

I thought radio was a dying profession twenty years ago. The Bureau of Labor Statistics has some interesting data on the profession but, like the article above, they combine radio and TV announcers. I’d like to know how many of each.

GM secretly gathered data on radio listening habits

Every minute for three months, GM secretly gathered data on 90,000 drivers’ radio-listening habits and locations. (BoingBoing)

On September 12th, GM’s director of global digital transformation Saejin Park gave a presentation to the Association of National Advertisers in which he described how the company had secretly gathered data on the radio-listening habits of 90,000 GM owners in LA and Chicago for three months in 2017, tracking what stations they listened to and for how long, and where they were at the time; this data was covertly exfiltrated from the cars by means of their built-in wifi.

The company says it never sold this data, but the presentation to the advertising execs was clearly designed to elicit bids for it. Toyota has promised not to gather and sell telematics data, but GM seems poised to create a market in data gathered by your car, which can listen to you, follow you, take pictures of you and your surroundings, and even gather data on which passengers are in the car at different times by tracking Bluetooth beacons from mobile devices.

GM looked at station selection, volume and ZIP codes of vehicle owners. No radio in The Truck. Too noisy to listen if there were.

Yellow Pages

A friend of mine — a local small businessman — called me yesterday saying he was “taking a poll.”

FRIEND: When was the last time you looked up a phone number in the Yellow Pages?
ME: Uh, at least ten years ago. Everybody uses Google, don’t they? Why are you asking?
FRIEND: I got a call from a sales rep for the Yellow Pages asking me to renew my ad. I told him I didn’t advertise in the Yellow Pages. I was wrong. I’ve been paying a thousand bucks a year for the last ten years. When I asked my wife she said, “We’d always had an ad so…”

A few years ago I was in the front yard when a guy pulled up and tossed a plastic bag on my lawn. It contained copy of the Yellow Pages. I picked it up and took it over to the guy saying I didn’t want it and always just throw them in the trash.

“Yeah, that’s what everybody tells me but I get paid to toss ’em. I can’t take it back so just pitch it,” he explained. I’d love to know how many people with ads in the YP are like my friend.

During my radio days (1970’s) I noticed one of our advertisers had been running the same ad for over a year. I started nagging our sales rep to go see the client and get some fresh copy. We’d produce a new spot, no charge.

“I think we just just let well enough alone. He’d tell us if he wanted to change copy,” whined the sales rep.

I kept after him and one day he stormed into my office. “I hope you’re happy! He cancelled his advertising!” And stormed out. I called the client to ask why.

“We had no idea we were still running that spot — and paying for it. My bookkeeper just wrote the check every month. It slipped through the cracks.”

I’ll bet the Yellow Pages folks have reams of data “proving” who uses the book and how often.