Seth talks “Tribes” at radio seminar

J. T. Gerlt (Program Director at KTKS, Lake of the Ozarks) recently attended the annual Country Radio Seminar in Nashville, where Seth Godin was one of the keynote speakers. From Country Aircheck:

“Best-selling author, entrepreneur and self-proclaimed “agent of change” Seth Godin delivered one of the best received keynotes in seminar history. Beginning with the premise that “ideas that spread, win,” Godin detailed the changing realities for mass media. “It isn’t ‘mass’ anymore,” he warned. And he laid out a new approach. “Music isn’t in trouble,” he said. “The music business is. The good news is, there’s a huge number of opportunities.” Those can only be met, however, by those willing to commit to innovation. “Timid trapeze artists are dead trapeze artists,” he joked.

The business model, Godin explained, is shifting to the point where the radio business will look a lot more like the magazine business. Fragmentation of mass media, in Godin’s view, means building strong and self-perpetuating communities he calls tribes. “More isn’t the point,” he said. “Tighter is the point.” The “television industrial complex” is being replaced by the “fashion/permission complex.” He suggested that stations will know they’re reaching their tribe with the crucial “anticipated, personal and relevant” messages when they get complaints from listeners when it isn’t sent out. Getting there means a break from the pattern of demanding success before making a full commitment.”

“Demanding success before making a full commitment.” We’re not going to try something new (risky) unless we’re sure we can make a lot of money doing it. Man, that sounds familiar.

“You can’t create larger audiences by trying to create larger audiences”

The following excerpts are from an interview Mark Ramsey (Hear 2.0) did with Tom Asacker, a marketing and branding adviser and author (A Little Less Conversation: Connecting with Customers in a Noisy World).

One of the larger challenges facing radio?

“It seems that we’ve got a catch-22 on our hands, right?  We need to get out on the street and keep selling in order to keep revenue coming in, so nobody wants to slow down in order to change the way they’re doing things, to really rethink it, because that might take away from sales time.  I mean we’re putting out fires, and nobody wants to step back and say, “Wait a minute.  Is there a better way of doing this?”

“It’s a difficult thing with an industry that’s been around this long, with people that are well entrenched in relationships up and down the chain.  It’s tough to get people to change — to just say, “Put on the brakes, and let’s rethink radio.”  But I think that that’s what needs to be done:  Let’s rethink radio.  Just like Steve Jobs said, “Let me rethink the MP3 player.”  He didn’t say, “Well, we can do the MP3 player and slap this thing on it”; he said, “Stop, and let’s rethink the MP3 player.”

That’s a tough thing to do.  It takes guts.”

Yes, it does. And he offers this rather brilliant (IMO) insight on creating audiences:

“You can’t create larger audiences by trying to create larger audiences. You can only create larger audiences by trying to get deeper with smaller audiences.

Think about how to get deeper and make more relevant, valuable connections with individuals in a culture or a subculture.

Don’t think about audience size.  Think about the depth of the relationship and how important it is and how valuable it is.  The more you do that, the bigger the audience gets.”

That’s probably true of friends as well. Best way to have a lot is to be a good one. You can listen to the entire interview at Hear 2.0.

Seth Godin on radio’s future

Mark Ramsey has posted audio (and partial transcript) of an interview with marketing maven Seth Godin, on the future of radio. This is an update to an earlier interview. These three nuggets sloshed out of my pan:

“So if you’re an advertiser and you have a choice between reaching a ton of people who couldn’t care less, and so you have to talk really fast, yell, and make obscene promises on the radio to get them to show up at your dealership, or reach a smaller group of people about something that they’re very interested in a very connected way, in the long run advertisers are going to come back to the smaller, more tightly knit group.”

“Everything radio has done has been about leveraging a rare piece of spectrum, and the thing we have to acknowledge is that spectrum isn’t rare anymore. So the one asset you built your whole organization on is going away really fast and instead of putting your head in the sand and complaining about that, take advantage of the momentum so that when it does finally disappear, you have something else.”

“Consider the FCC’s ruling recently about the white space spectrum. What white space spectrum is going to mean is that in five years every car sold is going to have an infinite number of radio stations on it. Not 100 or 1,000 but more radio stations than you could listen to in your lifetime, and if that’s true, tell me again why you’re going to win?”

Microsoft’s Ballmer on future of media?

“In the next 10 years, the whole world of media, communications and advertising are going to be turned upside down — my opinion. Here are the premises I have. Number one, there will be no media consumption left in 10 years that is not delivered over an IP network. There will be no newspapers, no magazines that are delivered in paper form. Everything gets delivered in an electronic form.”

[from an interview -video/text- at washingtonpost.com]

Jim Lipsey

Jim Lipsey was one of Learfield’s first employees. He was part of the KLIK gang (Derry Brownfield and Bob Priddy) that helped Clyde Lear get the company up and running.

On Friday we got Clyde, Jim and Bob in a studio to talk about those early days and Jim’s contributions (there were many). Jim will be 87 his next birthday. I want to be him when I grow up. When I joined the company in 1984, Jim showed me the ropes of affiliate relations. It was a privilege to work with him. Here’s 10 minutes from a half-hour chat.