Mary Schmidt (“Business Developer, Marketing Troubleshooter”) explains why you didn’t get her business. Her original list grew so long she’s posting these little goodies in three parts. Here are a few of my favorites from her first batch:
4. Your web site looks abandoned. (Copyright 2004? Are you even still in business?)
5. Your web site doesn’t tell me how to call you.
6. You never, ever answer your phone. It always go to voice mail.
7. You did more talking than I did in our first meeting.
8. You insisted on going through your entire sales presentation, slide by slide, line by line – even when I said, “I already know that” and “Yes, I already saw that.”
9. You talk about “solutions” but never tell me how you’re going to solve my problem.
10. You’re “invisible.” Like it or not, showing up in a Google search (or not) is a credibility factor these days.
11. You only call or email when you’re trying to sell me something.
12. You think having my business card with my email address is the same as having my permission to flood my inbox with junk.
16. Your “free education seminar” was nothing more than a sales pitch
This should be required reading before every sales presentation. Thanks to David for the pointer.

Sheryl Crow and John Mayer recently toured together and during the next-to-last date, John Mayer come onstage during SC’s set, dressed as a bear. The following night, Ms. Crow interrupted his set, wearing a bikini and waving around a baton (I’m pretty sure she was a twirler in high school). Based on this post from Mr. Mayer’s blog (10/12/06), they had a good time:
Stewart: “The cornerstone of politics these days is grievance. It’s really hard to keep that going when you’re in power. I’ve admired their ability to hold on to that idea of being aggrieved while maintaining almost absolute control of all functions of government. I love it.”