Category Archives: Science & Technology

Can I help you find something?

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I’m a big fan of UPS. Today a nice man delivered a parcel while I was in the front yard playing fetch with the dogs. He stopped for a moment to throw the ball and chat. I mentioned an article I’d read about how UPS uses sophisticated tech to find the shortest routes, etc.

The driver smiled and explained that UPS knows when his seat buckle is (and is not) buckled; when the door to the fan is open and for how long; and how often he back up, and at what speed. Every Monday morning he’s given a printout of this data.

I should add he didn’t seem to have a negative opinion about this.

Later in the day I was in Staples where it occurred to me that the people who work there (probably) get paid the same whether they are helping a customer… or doing nothing. Doing nothing is a less attractive option if a manager is about or, obviously, if the clerk is just eager to help customers.

Could a future AI monitor the in-store video of employees interacting with employees and reward those who spend more time helping customers than those who have developed the knack of avoiding them? The AI would be smart enough to know when the employee was bugging the shit out of a browser, just to game the system.

Before you ask, no, I don’t think I’d much like working in this environment. But I might like it better than being replaced by the friendly artifical person that will be rolling silently up and down the aisles in the near future.

Scott Adams: Virtual People

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“My generation is the last of the pure humans. Most people my age were raised with no personal technology. Someday historians will mark the smartphone era as the beginning of the Cyborg Age. From this day on, most kids in developed countries will be part human and part machine. As technology improves, we will keep adding it to our bodies.”

Scott Adams: Privacy

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“If you give up a little bit of privacy, the government owns you. But if you give up most of your privacy, the government loses its power over you.”

“At some point, every home that has a security system will have video as a component. Law enforcement will know who comes and goes through nearly every front door.”

“In twenty years, the government will always know where your car is, the same way they can track your phone. Taxis will someday only take credit cards. Busses and trains will require you to swipe an ID, and so on. If you travel, the government will know where you went and how you got there.”

“Imagine, for example, having a smartphone, an iWatch, and a smart car. When you go to the store, the cashier will someday automatically know that you, your car, your watch, and your phone are all in the same place. That is nearly a 100% identity check. When you approach the cash register, I can imagine your phone automatically identifying itself and pulling up your photo on the register.”

Scott Adams: Robot Personalities

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“My solution is that all robots must be raised for their first few years in Minnesota, where everyone is kind and generous. I assume there are other spots around the world in which the culture evolved to be unusually friendly. Part of the value of your future robot is where it was imprinted with its base personality. Someday the Minnesota Series of robots will fetch top dollar.”