Seth Godin: “Blow up your home page”

“Do you really need a home page? Does the web respect it?

Human beings don’t have home pages. People make judgments about you in a thousand different ways. By what they hear from others, by the way they experience you, and on and on. Companies may have a website, but they don’t have a home page in terms of the way people experience them.

The problem with home page thinking is that it’s a crutch. There’s nothing wrong with an index, nothing wrong with a page for newbies, nothing wrong with a place that makes a first impression when you get the chance to control that encounter. But it’s not your ‘home’. It’s not what the surfer/user wants, and when it doesn’t match, they flee.

You don’t need one home page. You need a hundred or a thousand. And they’re all just as important.”

This post by Seth Godin perfectly says what I’ve struggled to communicate to clients and friends as I try to steer them away from traditional “home page” websites… and toward blogs. It’s a hard sell because it’s easy to throw up some bull shit copy from those old corporate brochures we spent so much on, and really hard to engage with your customers in a fresh, timely and relevant way.