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Tag Archives: YouTube (Me)
And the cool kids smoke
Casio Exilim EX-Z300
Hmm. Not too bad. I’ll be curious to see if I lose anything by running the video through iMovie, which will be 99% of the time. But if someone wanted a camera that output files you could upload straight to YouTube, this is pretty good. I was really surprised by the quality of the audio on this test. The camera was sitting 3 feet away and the audio sounded damned good to me. I’ll get some stills in coming days and see if I can tell the difference between the previous model (3 megapixel?) and this one (10). They’ve also made some improvements in button placement and size. A very nice camera. Casio has done it again. More at Casio.com.
On hold waiting to cancel XM Radio
I’m writing this while on hold for an XM Radio “customer service” representative. My first call was answered by a gentleman who could not figure out how to pull up my account. I gave him everything but my gene sequence. We finally gave up and I called back later.
This time I spoke with a lady who is progressing very nicely with her English lessons. I explained that I wanted to cancel my service. Nothing wrong with it, I’m just not using it enough to justify the $13/month. I told her to check the iPod box on her screen.
She insisted she couldn’t deactivate my account. I would need to speak with XM’s “Deactivation Department” (can’t be good when you have a special department). That was 15 minutes ago and I’m still listening to some depressing jazz channel.
For the record, I tried to cancel on the XM website. Never found a page or link for that little chore. Which makes me conclude you can tell a lot more about a company or service by how easy they make it cancel, than by ease of sign-up.
Wouldn’t it make more sense to quickly route calls like mine to someone with enough savvy (and English) to save the subscription? Maybe offer a cheaper or better plan? Or just fix a problem if there is one?
UPDATE: After more than two hours (over three calls) of Hold Hell, I went to Plan B. Canceled the MasterCard XM hits every three months. I got the card for just this eventuality. A little hassle updating the few services I had on that card but well worth it. PS: Seems like I’m not the only one getting this little dance.
If anyone at XM Radio is reading this… I probably owe you for a few days or weeks service. Since the card is cancelled your best bet is to call my Customer Service number (1-800-FUCKYOU). We’re experiencing unusually long hold times because we don’t give a shit how long you have to hold. But the wait will be pleasant because I’ve plugged in my iPod and set it to shuffle.
UPDATE: So I post my little rant on my lunch hour and it’s now 3 p.m. Just did a Google Blog Search for “xm radio” and there it is. #3 of 135,000+ results.
UPDATE: 2/16/09 – Following a number of comments on this post, I went back to the XM website to look for the number some say they found there. And found it with one click under YOUR ACCOUNT. I can’t swear I didn’t miss that during the half hour I searched the site. But I’d wager $100 if there were a way to do so.
Early green screen effort
One of the new features (toys) in Leopard I’ve been most excited about is the addition of green screening in iChat and Photo Booth. This is the effect they use on The Daily Show (and the evening news) to make it look like the reporter is standing in front of the White House or the Supreme Court.
Mr. Jobs left me with the impression that I could put a still image or video behind me and have hours of fun. You can see the result above. I think I could get the lighting and the green screen working but the sound is off for some reason. One hopes this is fixed in a future update.