From The Atlantic

Two Oxford researchers recently analyzed the skills required for more than 700 different occupations to determine how many of them would be susceptible to automation in the near future, and the news was not good: They concluded that machines are likely to take over 47 percent of today’s jobs within a few decades.

Men hold 97 percent of the 2.5 million U.S. construction and carpentry jobs. The Oxford study estimates that these male workers stand more than a 70 percent chance of being replaced by robotic workers. By contrast, women hold 93 percent of the registered nurse positions. Their risk of obsolescence is vanishingly small: .009 percent.

By contrast, women typically work in more chaotic, unstructured environments, where the ability to read people’s emotions and intentions are critical to success. If your job involves distracting a patient while delivering an injection, guessing whether a crying baby wants a bottle or a diaper change, or expressing sympathy to calm an irate customer, you needn’t worry that a robot will take your job, at least for the foreseeable future.

I’m a big fan of UPS. Today a nice man delivered a parcel while I was in the front yard playing fetch with the dogs. He stopped for a moment to throw the ball and chat. I mentioned an article I’d read about how UPS uses sophisticated tech to find the shortest routes, etc.

The driver smiled and explained that UPS knows when his seat buckle is (and is not) buckled; when the door to the fan is open and for how long; and how often he back up, and at what speed. Every Monday morning he’s given a printout of this data.

I should add he didn’t seem to have a negative opinion about this.

Later in the day I was in Staples where it occurred to me that the people who work there (probably) get paid the same whether they are helping a customer… or doing nothing. Doing nothing is a less attractive option if a manager is about or, obviously, if the clerk is just eager to help customers.

Could a future AI monitor the in-store video of employees interacting with employees and reward those who spend more time helping customers than those who have developed the knack of avoiding them? The AI would be smart enough to know when the employee was bugging the shit out of a browser, just to game the system.

Before you ask, no, I don’t think I’d much like working in this environment. But I might like it better than being replaced by the friendly artifical person that will be rolling silently up and down the aisles in the near future.