Goodbye DSL

I remember my excitement, all those years ago (2005), when I upgraded from dial-up internet access to “high speed” DSL. It was never great but it was the best thing available (we can’t get cable). The local phone company (CenturyLink) advertised 10mbps download (1mbps up) but we never got more than 8 and that was good enough. But for the last six months we’ve had continual problems. Good fast connection one minute… then almost nothing five minutes later. Lots of phone calls and two visits by technicians (image of large man scratching his head) and the service is still unreliable. So today is the day we cancel the service (which only costs $45/mo).

I’ve replaced it with AT&T’s wireless internet service. I’m now getting — on average — 35mbps down and 5mbps up. More than 4x faster! And almost certainly more reliable.

I’m paying $60 per month for the service and that gets me 50gb of data a month. Because we’re also DirecTV customers, they give us an additional 50gb. 100gb/mo should be enough but if we run over, we have an additional 30gb on our phones which can serve as wifi hotspots. I’ll monitor this for a few months to see what our usage looks like. DSL is ancient tech and while it has been mostly a good experience, I happy to see it go.

UPDATE 10/17/18: Or maybe not. Looks like we’ve used three quarters of our 100gb just halfway through our billing period. The overages could mount up fast. And we just don’t want to have to watch and budget. So we’re going back to DSL and will learn to live with slow speeds and unreliable service. But hey, I remember dial-up.

Rolling School Buses

“Google today announced an expansion of its Rolling Study Halls initiative to over 16 additional school districts, giving “thousands” of students access to Wi-Fi and Chromebooks on their buses. […] Google contributes mobile Wi-Fi routers, data plans, and Chromebook devices. Each Rolling Study Hall also has an “onboard educator” who’s able to provide direct assistance.”

My first BBS

I joined my first BBS (bulletin board system) on November 18, 1994. It was called Fun City and was operated by Kevin Diehl.

(Wikipedia) A bulletin board system, or BBS, is a computer server running software that allows users to connect to the system using a terminal program. Once logged in, the user can perform functions such as uploading and downloading software and data, reading news and bulletins, and exchanging messages with other users through email, public message boards, and sometimes via direct chatting. Many BBSes also offer on-line games, in which users can compete with each other, and BBSes with multiple phone lines often provide chat rooms, allowing users to interact with each other. Bulletin board systems were in many ways a precursor to the modern form of the World Wide Web, social networks and other aspects of the Internet. Low-cost, high-performance modems drove the use of online services and BBSes through the early 1990s. Infoworld estimated there were 60,000 BBSes serving 17 million users in the United States alone in 1994, a collective market much larger than major online services like CompuServe.

DSL Repair

phoneguyBeen having problems with my DSL service (losing connection, slow speed) and the phone company sent a tech this morning. (Second time someone has been out in the last week or so) He could see there was a problem with the line, somewhere upstream, and — to save time — called the tech who came out previously since it was recent enough he might remember the call. He did and provide useful info.

I asked Mike (the tech who came out this morning) if he could access records from the previous call. From his reply I gathered only the barest minimum of information is recorded. Not surprising because who wants to write up a report once the problem is fixed.

But would it really be that difficult? Take out your smartphone, dictate brief summary of the call, save it as PDF and upload it to the company cloud where it can be accessed by the next service tech if needed. And by the customer.

My physician does this routinely. Within 24 hours of a visit. It’s readily available, along with my lab and test results.