Corporate blogs

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From an article by Hiawatha Bray in the Business Section (The Boston Globe) on the Weblogs Business Strategy conference last week:

“Consider: Every business needs to know what its employees know. Companies are crammed with experts on various topics whose knowledge goes to waste — because nobody knows what they know. Now give these workers an internal corporate blog, and encourage them to use it. Let them natter away on every topic that intrigues them. Harvest and index the results. You’ve mapped your workers’ brains. The company’s hidden experts will cheerfully reveal themselves, and the firm’s institutional memory gets an upgrade.” [By way of JOHO]

Freaking. Fricking. But no fucking.

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The censors (does anyone think of themselves as a “censor”?) at FX went through Good Will Hunting, carefully replacing each “fucking” with “freaking” or “fricking” (what the fuck is fricking?). That just seems so…dishonest to me. I don’t care what anybody says, it’s not the same same movie when you start cutting scenes and replacing words. Fuck it.

Markets as conversations

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I found this on Denise Howell’s weblog (Bag and Baggage). I’m unclear on whether these are her thoughts or David Weinberger but it doesn’t matter.

“The Bubble was never what the Internet was about. The Web is not primarily a commercial space, not even primarily an information space. The interest is not there because 800 million people woke up and suddenly decided they wanted to be research librarians. The bubble went away, but the Web absolutely didn’t. The Web remains interesting and important. Nobody would have said a few years ago we’d have 20 billion pages on the Web. It’s not just markets that are conversations, it’s businesses themselves.”

If lawyers are disbarred…

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“If lawyers are disbarred and clergymen defrocked, doesn’t it follow that electricians can be delighted, musicians denoted, cowboys deranged, models deposed (and eventually disfigured) and dry cleaners depressed? Laundry workers could decrease, eventually becoming depressed and depleted! Even more, bedmakers will be debunked, baseball players will be debased, landscapers will be deflowered, bulldozer operators will be degraded, organ donors will be delivered, the BVD company will be debriefed, and even musical composers will eventually decompose. As a student, I spent all my time wishing to be detested and degraded.”

— 3Bruces

No harm, no foul.

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I am embarrassed that John Ashcroft is from Missouri. And if all the radio stations in America want to stop playing my CD, well, tough shit. My dislike for the guy goes back to the mid-eighties when he was governor of Missouri. In those days there was an annual fund-raising basketball game between folks in the governor’s office and members of the capital press corps. I got invited because I worked for a statewide, radio news network.

When we got to the gym we learned that the governor had salted his team with a few good men from the Missouri State Highway Patrol. But it was all for a good cause so what’s a few ringers? It stopped being fun when the governor started throwing elbows and whining about getting fouled. If you’ve played much pick-up ball, you’ve run into guys like this. They get pissed real easy. Call lots of fouls but bitch if you call one on them. If we’d been on a playground, someone would have knocked him on his ass. But he knew –and we knew– that wasn’t an option in this game. Looking back, Reverend Ashcroft is the perfect guy to go to DC, cover up the naked statues, and keep an eye on everyone. I think the year was 1984.

MSN Direct on your watch

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Beginning this fall, Microsoft plans to offer a new wireless information and messaging service that will run on evolving smart watch devices. The software company’s MSN Direct division says the service, which costs $9.95 a month, is geared to deliver customized information to a new category of watches. MSN Direct said the service would provide consumers with information including news, weather, sports scores, stock quotes, movies, dining, and games. Microsoft is expected to leverage some of its original content and existing media licensing arrangements in order to provide the data for the wireless watch information service. [InternetNews.com]

20 Years at Learfield

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I started working for Learfield Communications on June 4th, 1984. When that rolls around again it will The Big 20. Annother one of those “ends in zero” anniversaries. I kept all of my pre-computer calendars (Day-At-A- Glance, Day Timers,etc). That first month it was one of those desk blotter/month calendars. Lots of memories. On my first day, my predecessor –Jeff Smith– presented me with a list of projects-in-progress. An interesting snap-shot of the regional, radio network business in 1984. We were trying to get programming cleared in Kansas City and St. Louis. We called them “custom casts” and they worked for a while. We organized a series of debates between the candidates for governor (we fucked up the broadcast). We cooked up a statewide public opinion poll that got us a lot of ink (not all good). But my favorite project was a series of daily, one-hour talk shows featuring shills for various associations. On Monday, somebody from the Missouri Chiropractors Association; on Tuesday an optomotrist; on Wednesday a podiatrist; etc. Station managers just laughed at me. Rule One: Don’t let commissioned sales reps cook up your programming. Looking back, I must say I’m surprised how little our networks have changed. For some reason, I’m reminded of something Charlie Warner said. Your method of distribution defines the nature of your business. That was true back in the days of land-lines and analog satellite distribution and it’s sill true as we move more and more content to the web. Maybe it’s all about band-width. Radio stations have a bunch and you can move a lot of data over those frequencies. Factor in that those frequencies are rare commodities, granted by the FCC. No competition. Fast forward to a world where any DJ/reporter/entertainer/you-name-it can reach an audience. New ball game?

All the news, all the time.

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According to CyberJournalist, Google News beat out BBC News Online, MSNBC.com, Poynter’s Romenesko and allAfrica.com to win 2003 Webby Award for best news site. I’d sure like to be a fly on the wall at AP headquarters. I spent a few (pre-Web) years trying to develop and market an “alternative (to AP) wire service.” All of the news and information was “out there.” And there was no shortage of radio stations (our target market) hungry for the information. The challenge was connecting all the dots. We had a big old expensive satellite channel to move the information one way and we busted our hump to “aggragate” (I always liked that word) the information. But people just didn’t want to pay for information. At least, not very much. Fast forward a few years and damned near every newspaper in the world is putting some or all of their stuff online.

The big record labels tell me that although I paid for my copy of the Metallica CD, I can’t rip the songs to a CD and give it to a friend. While they might win this one, keeping me from sending a copy of today’s big news story to five friends (who each send it to five friends).

I always thought the most important part of the Associated Press wasn’t it’s reporters and editors but the “connectedness” of all those newspapers. A way for them to share the news they gathered. Can we agree that has changed forever?

Mary Quass on radio and the Internet

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Mary Quass is a really smart, really nice lady that’s been very successful in the radio business. I haven’t seen the full interview yet but today’s issue of RAIN pulled some excerpts from the May 26, 2003 issue of Radio Ink Magazine:

“This (Internet) is the first technology to mean that anybody can have a radio station as good as, if not better, than what’s out there today — and it has nothing to do with a license. I want to be in and out of the business by then… “

“When I go to the gym to work out, you know what I do? I listen to MP3s on my Rio. If I grew up with radio and I’m listening to MP3s, why should we expect young people to listen to radio when their lives are so packed with other things? That’s why, when the Internet becomes wireless, I want to be there.’.. “

“Radio has taken for granted that we will always have 96 percent of the adult population listening to this medium in a week. But we know that response rates and that kind of stuff are declining — not so much because Arbitron’s methodology necessarily is flawed or archaic, as much as it is that people want what they want when they want it.”

“It’s all about the product. If you have a great product and it’s in demand, people will use that product. If we don’t differentiate our product when the Internet becomes wireless, it will be a whole new ball game for all of us. We had better be ready, or the frustration we feel will only grow.”

You think?