What Would Google Do

Jeff Jarvis’ new book, What Would Google Do looks like it might be a two highlighter read. I’ll be posting some of my favorite passages here but encourage you to buy and read the book.

“In retail, media, education, government, and health –everything– the link drives specialization, quality, and collaboration, and it changes old roles and creates new ones. The link changes the fundamental architecture of societies and industries the way steel girders and rails changed how cities and nations were built and how they operated. Google makes links work. Google is the U.S. Steel of our age.” – pg 27, What Would Google Do (Jeff Jarvis)

The Onion: Another Dark Ages?

From remarks by Scott Dikkers, Editor of The Onion. Freedom from Religion Foundation

“We live in an age now that could easily turn into another dark ages. It’s a time when irrational beliefs that run counter to established science are accepted not just by a large percentage of the population but also by our elected leaders.

The religious like to say they’re “saved.” But after eight years of their pick for president, it’s the rest of us who need to be saved.

And the people who voted for this leadership are ready to do it again, because they are ideologues, who are incapable of learning–they reject any factual information that contradicts their beliefs.” 

You’re in my Rolodex

One of the reporters in one of our newsrooms has a Rolodex that goes back 30+ years. The cards are worn from handling and yellowed by the years. I have no idea if he also maintains some kind of computer file as well. Doubtful.

A well-maintained Rolodex was once the most valuable thing on a reporter’s (or salesman’s) desk and the one thing to take with you when the time came.

It’s from a time when the telephone was the sole means of instant communication but not yet smart enough to remember more than a half-dozen numbers (“I’ve got you on speed dial”).

I wonder how many fewer calls are made in our email world. Has Outlook become the new Rolodex? Or has our mobile phones absorbed that function? Losing your phone is only a big deal because it might mean losing all of the numbers of friends and contacts.

Which brings us to social networks.

Will being able to communicate with you –by calling or emailing– become less valuable than having you “friend” me on Facebook or “follow” me on Twitter. The difference is me seeking your attention versus you deciding to give me your attention.

Let’s say you’re a salesman for a paper products company. Let’s call you Stanley. You have the phone number and email addresses of your 20 largest customers. With a little time and patience, you can get them on the phone; get a reply to an email; and even get an appointment.

But suppose those customers elected to follow your Twitter feed because that’s where you posted links to information that they found valuable enough to give their attention. I submit it is a different –more valuable– kind of attention than you get when you punch through with a call or email.

One last example. I can call or email the senior management of our company. Most of them are in the same building, so I can walk down the hall and usually get some face time. But a couple of them read my blog and –in time– will follow my Twitter feed. And the only reason they would invest even a minute or two from incredibly busy days, is they perceive some value (information or entertainment).

Being in someone’s network is far more valuable than being on their call-back list. Or in their Roladex.

Google bails on radio

Google ended its three-year affair with trying to break into radio Thursday, with the company saying it is selling its Radio Automation business. Google in 2006, launched Google Audio Ads and Google Radio Automation after buying dMarc Broadcasting, Inc for $102.0 million. Google made the move in the hope of transforming how radio ads are bought, aiming to streamline the entire process. The company said these plans, however, “haven’t had the impact we hoped for.”

Google said it will turn its focus from radio to online streaming audio. It will phase out the existing Google Audio Ads and AdSense for Audio products and plans to sell Google Radio Automation – the software that automates broadcast radio programming. [Forbes.com]

Hmm. A couple of ways to interpret this.

The reporter of the future is here today

Micro Persuasion:

“The word newspaper is really a misnomer today. Or at least it will be soon. Increasingly news is delivered digitally and it’s interactive. People are certainly writing newspapers off for dead, but I think they have a bright future (in digital form) and it’s right in front of them.

Everyone’s looking for a solution to the newspaper problem. But the answer is right under their nose. The picture is slowly evolving through the breakthrough work of individual reporters who are using social media to build a stronger connection with their audience (and their own personal brands in the process).”

Read the post for the answer. If you work for our company and would like to know how to use any of the tools referenced in this post, I will be happy to help you get started. If you work for another company, we have a digital SWAT team that can get you started.

Pill to erase bad memories

I first wondered about this back in 2004. A couple of years later, 60 Minutes did a segment on one such drug. Now Dutch researchers claim to have erased bad memories by using ‘beta-blocker’ drugs, which are usually prescribed to patients with heart disease.

“The astonishing treatment could help sufferers of post-traumatic stress disorder and those whose lives are plagued by hurtful recurrent memories. But British experts said the breakthrough raises disturbing ethical questions about what makes us human. They also warned it could have damaging psychological consequences, preventing those who take it from learning from their mistakes.”

Would I take such a pill? I think I might. I haven’t experienced more than my share of pain or trauma but if I’m a better person for it, I’m hard pressed to say how.

“But you are YOU because of the sum of your experiences, smays.com,” one might argue.

Yes, and I’d just be a different person if I took the pill and erased the memories. In fact, maybe I did take the pill. I wouldn’t remember, would I?

And before we leave this topic… how is this different from taking pills that alter our perception of this moment (Valuium, anti-anxiety meds, etc)?

Why @anamariecox wears pants to the White House

When you have almost 50,000 folks following your Twitter feed, a little guide book comes in handy. Here’s a snippet from Ana Marie Cox’s:

“I cover Washington and am somewhat obsessive about politics in general so you’ll be getting what is a basically a live feed from inside my head regarding whatever I’m doing that day: Attending a White House briefing, going up to the Senate, watching C-SPAN, trying to figure out why that small man from Alabama is so angry… (Here I am referring to Sen. Jeff Sessions, aka, “the littlest Senator,” aka “the Southern leprechaun.”) Because I also have a “blue” streak (not talking politics here) you will also get hopefully funny interpolations of wonkspeak into what I like to call “sexytalk.” See here, for examples, for what happens when congressmen start talking about how a “stimulus” requires a “big package.”

If you like your politix serious, you can skip AMC. Has she been on the Daily Show yet and why not?

The photography of Matthew Howard

Matt Howard is a talented photographer in Kennett, MO (my home town). Matt’s day job is personal trainer so I guess he’s technically an amateur but certainly in the best sense of that word. I stumbled onto Matt’s flickr page recently and was immediately taken with his haunting (for me) images of the flat, empty fields I remember growing up. I got him on the phone for a brief (15 min) chat this afternoon during which he explained his passion for photography started with a book rather than a camera.

AUDIO: Interview with Matt Howard 15 min MP3