WSJ: “How to get attention in a New-Media World”

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Wall Street JournalThat’s the headline on a story in today’s Wall Street Journal. I won’t bother posting any of the many nuggets in this piece. You can read them yourself. And if you spend anytime online, you know a lot of this already.

Here’s what I want to know: How can any intelligent, semi-educated, reasonably well informed, man or woman entrusted with running a business (or some division or department of that business) not have at least heard about the things referenced in this story (blogs, podcasts, RSS, etc etc)?

We talk to people every day that insist (and I belive them) they’ve never even heard the terms. I don’t expect the average Joe (or Joanne) to be as into this “new media” (someday we won’t need the quotation marks) as I am… and I know that not everyone has access to the Internet. But if you own a TV set, a radio, read a newspaper or a magazine… how could you not have seen or heard one or two of the countless stories about “new media” during the last couple of years?

* I just read the local sports scores in The Daily Bugle
* I only watch Wheel of Fortune and QVC on TV
* I haven’t seen anything in People Magazine about all this stuff
* Cousin Bob on Country 108.7 would tell me if any of this stuff was important

What do you know? I answered my own question.

Let me stress that I’m not saying your business should be using any of the new media tools (you should)… but I remain mystified that there are people who have not a glimmer that something is happening.

Radio listeners don’t mind ads

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Mark Ramsey points to this Arbitron study that concludes radio listeners don’t tune out when commercials come on. And wonders about the implications:

“If listeners don’t mind spots then why should they mind mediocre songs? And what ARE they listening through the spots for?”

The whizzing sound you hear is thousands of radio sales reps emailing the Arbitron study back and forth.

The power of the hyperlink

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Iowa Senator Tom Harkin talked, by phone, with a group of Iowa radio reporters on Thursday morning. One of the reporters asked the Senator for his reaction to Venezuelan president Hugo Chavez’s comments about President Bush at the UN. One of our reporters was on that conference call and posted a story about the senator’s response to our website, RadioIowa.com. (“Harkin defends Venezuelan President’s UN speech against Bush”)

Radio Iowa News Director Kay Henderson blogged the entire story but the short version is The Drudge Report linked to the story…a shit storm rained down on Senator Harkin…his people try to get Kay to change the headline of our story on the web… a long, stressful day for everyone.

This is just one more small example of how the web has changed things. The stations the other radio reporters (on the conference call) work for probably all have websites but I don’t think they post news stories. So, in all likelihood, our little story was the only one online, at least initially.

BTW (Before the Web), one or all of those reporters might have aired the story on a couple of newscasts and people in Des Moines or Sioux City might have been pissed at the senator. And even if the wire services picked it up, it would have taken a little time to ripple out, and the reaction would have been diluted.

It’s now Saturday morning and I googled “Tom Harkin.” The top search result is: “Hearing Is Believing” on what appears to be a blog called Power Line.

“Harkin must have taken some heat for his comments on the radio, because he put a completely different statement on his web site, after the fact. To see what he really thinks, listen to the audio below.”

Power Line didn’t bother to link to our story or mention our network by name. And they stole our audio and posted the MP3 file to their site. But no matter. You get the idea.

Media was once an orderly thing:
Local radio station(s) – Local newspaper
Handful of larger city newspapers, TV stations & radio stations
Statewide radio network
Associated Press
National media

You could manage these. If you were clever, you could spin and control them a little. No more. We’re all breathing the same media air.

If Senator Harkin does the radio reporter conference call again, I sure would like to listen in.