Social media and news

This morning Missouri Senator Claire McCaskill tweeted that it’s time to “fire the watchdog overseeing contracting in Afghanistan.” She included a link and invitation to her Facebook page where she posted a video explaining her positon and asking “what do you think?”

I’m sure this is happening hundreds of times a day but this still feels like something significant is happening. The senator has 40,000+ followers on twitter (not sure about Facebook). I’m sure elections have been won and lost by that many votes, but that’s not my point.

How would the senator have made her position known pre-twitter/facebook? Press release emailed to hundreds of media outlets? Radio interviews with big news stations in St Louis and Kansas City? Maybe a few seconds for a satellite interview with a couple of TV stations (or the networks)?

And for all I know she’s still doing this but in every instance, the media controls the experience. And there would be little or no opportunity for engagement with the people.

It’s not difficult for me to imagine a time in the very near future where Twitter replaces the emailed (faxed?!) news release. That’s probably already happening. And I am seeing more and more YouTube and Facebook video showing up in “newscasts.”

Real Journalists would insist that much is lost by them not having an opportunity to ask the senator “the hard questions.” But the’ll be hard pressed to find many viewers/listeners/readers who agree their questions add much. Not saying they’d be right, just that they don’t agree.

I’m going to go back to Senator McCaskill’s Facebook page and read some of the comments. And if anyone can put me in touch with her social media advisor(s), I’d really like to talk to them because they seem to know what they’re doing.

“I’m there, you’re not, let me tell you about it.”

“Your authority starts with, “I’m there, you’re not, let me tell you about it.” If “anyone” can produce media and share it with the world, what makes the pro journalist special, or worth listening to? Not the press card, not the by-line, not the fact of employment by a major media company. None of that. The most reliable source of authority for a professional journalist will continue to be what James W. Carey called “the idea of a report.” That’s when you can truthfully say to the users, “I’m there, you’re not, let me tell you about it.” Or, “I was at the demonstration, you weren’t, let me tell you how the cops behaved.” Or, altering my formula slightly (but retaining the essence of it…) “I interviewed the workers who were on that oil drilling platform when it exploded, you didn’t, let me tell you what they said.” Or, “I reviewed those documents, you didn’t, let me tell you what I found.” Your authority begins when you do the work. It should be obvious from this that if an amateur or a blogger does the work, the same authority is earned. Seeing people as a public means granting that without rancor.”

— An excerpt from a post by Jay Rosen, advising the next generation of journalists:

“Why network news hasn’t mattered since the seventies”

Matt Taibbi opens up a family-size can of whup-ass on CBS Chief Foreign Correspondent Lara Logan. Here are a couple of grafs:

“Anyone who wants to know why network television news hasn’t mattered since the seventies just needs to check out this appearance by Logan. Here’s CBS’s chief foreign correspondent saying out loud on TV that when the man running a war that’s killing thousands of young men and women every year steps on his own dick in front of a journalist, that journalist is supposed to eat the story so as not to embarrass the flag. And the part that really gets me is Logan bitching about how Hastings was dishonest to use human warmth and charm to build up enough of a rapport with his sources that they felt comfortable running their mouths off in front of him. According to Logan, that’s sneaky — and journalists aren’t supposed to be sneaky.”

“As to this whole “unspoken agreement” business: the reason Lara Logan thinks this is because she’s like pretty much every other “reputable” journalist in this country, in that she suffers from a profound confusion about who she’s supposed to be working for. I know this from my years covering presidential campaigns, where the same dynamic applies. Hey, assholes: you do not work for the people you’re covering! Jesus, is this concept that fucking hard? On the campaign trail, I watch reporters nod solemnly as they hear about the hundreds of millions of dollars candidates X and Y and Z collect from the likes of Citigroup and Raytheon and Archer Daniels Midland, and it blows my mind that they never seem to connect the dots and grasp where all that money is going. The answer, you idiots, is that it’s buying advertising! People like George Bush, John McCain, Barack Obama, and General McChrystal for that matter, they can afford to buy their own P.R. — and they do, in ways both honest and dishonest, visible and invisible.”

I’ve stopped watching television news for the same reason I’ve stopped donating to political campaigns and answering our land-line phone. Almost all bullshit.

TV station gets iPads, saves on paper and looks hip

Last week, news anchors and producers at Barrington Broadcasting Group’s WFXL Albany, Ga., replaced their paper scripts with electronic versions displayed on the iPad. They project the move will save nearly $10,000 a year in paper costs. From the original story:

“Newscast scripts are composed as usual. But rather than printing to paper, the final version is formatted as a PDF file and transmitted to each iPad via e-mail. The PDF translation is handled by iAnnotate by Aji.LLC, a $7 program sold and downloaded via Apple’s App Store.

Although WFXL doesn’t employ iPads as teleprompters, it could if it chose to. Apple’s App Store already offers two third-party applications for scrolling copy on the iPad: Nairo Techology’s iPrompter for $2.99 and Bombing Brain Interactive’s Teleprompt+ for $9.99, which allows any iPhone to double as a remote controller.

In addition, hardware vendor Bodelin Technologies offers a new version of its through-the-lens ProPrompter HDi display, which mounts the iPad as a prompter monitor on both studio and field cameras. The $850 device includes “professional” display software, which is also controllable through an iPhone or iPod Touch.”

And they look pretty cool. No small thing in the world of TV news.

I predict it will become common practice to cover the Apple logo with the station logo.

Why radio news guys don’t do social

Papper: Radio News Does not Make Use of Social Media from Poynter Institute on Vimeo.

From Mashable: “Although Facebook and Twitter are popular with TV stations, only 27% of radio newsrooms use Twitter and 1% have a Facebook page. The survey’s conductor, Robert Papper of Hofstra University, said the contrast in usage is due to staff size. “If you had a staff of three or more, you were involved in a number of social networking things. If you did not hit that magic number you were not involved.” He explains why radio stations do not participate more in social media in the video clip above.”

Steve Safran on RTDNA@NAB 2010

“The future of broadcasting” is the title or subtitle or subtext of nearly every panel here. But I’m not seeing a lot of the future. I’m seeing and hearing people who want to keep a hold onto the past. They want to do it in some futuristic ways, sure, but using a template that has passed its expiration date.”

“…as the RTDNA winds down its relationship with NAB, I’m a little sad. When I first started coming to this convention in the early 2000s, the discussions were about “the future.” The discussions are still about “the future” except it’s all Back to the Future. 3D. Protecting journalism from the hoards of camera-toting iPhoners. Broadcasting television in a slightly different way. Fundamentally, the discussion may be about the future, but it’s not nearly futuristic enough.” — Full post here.

Principles for reporters & bloggers in a networked era

From Paul Bradshaw, Online Journalism Blog. Mr. Bradshaw’s post has lot of useful links that I did not include below.
  • To verify & contextualise what’s online
    • Because finding things to publish isn’t difficult – for anyone.
    • Because the voices that stand out online are those that dig behind the statistics, or give meaning behind the headlines.
    • Because curating context is as important as curating content.
  • To digitise what’s not online & make it findable
    • Because in a networked world, information that’s not online is, to all intents and purposes, for most people hidden.
    • Because journalists have always sought to bring hidden information to a wider audience – but in the networked era that’s no longer a one-way process. SEO, tagging, linking and social media marketing are just as important as publishing.
    • Because online, information has a life of its own: adaptable, aggregatable, mashable.
  • To empower communities & make connections between
    • Because the web is a tool as much as a channel.
    • Because journalists have always been generalists whose strength is in making connections between diverse areas – in the networked era that role is reinvented as a connector.
    • Because serving communities sometimes means looking out as much as looking in.

Truth 2.0

Arianna Huffington makes some predictions of what comes next for the Internet and I sure hope she’s right. A few excerpts:

  • “An online tool that makes it possible to instantly fact-check a story as you are reading it — or watching it on video. Picture this: It’s last summer and you are reading or watching a story about health care, and Sarah Palin or Betsy McCaughey is prattling on about death panels. Instantly, a box pops up with the actual language from the bill or a tape rolls with a factual explanation of what the provision in question really does. And this is a non-partisan tool. So when, in the midst of the legislative debate, President Obama says “I didn’t campaign on the public option,” the software will fire up and instantly show you where support for the public option appeared in his campaign plan, and clips of all the times he mentioned it in public after he got elected.
  • A .com innovation that immediately provides a reader or viewer with the background knowledge needed to better understand the data and information being delivered as news. The powers-that-be — both political and corporate — have mastered the dark art of making information deliberately convoluted and indecipherable. For them, complexity is not a bug, it’s a feature.
  • Our future tool will also automatically simplify needlessly complicated laws, contracts, and linguistic smoke screens. So when a politician or Wall Street CEO performs the usual verbal gymnastics in an attempt to befuddle and bamboozle us, his words will immediately be translated into clear and precise language. It will be Truth 2.0.
  • In the future, software will be created that allows us to pull the curtain back on the corridors of power and see who is really pulling the levers. A great early iteration of this was provided by the Sunlight Foundation during the recent health care summit. During its live streaming of the discussion, the Foundation offered a dose of transparency by showing, as each of our elected officials was speaking, a list of his or her major campaign contributors. It was simple, powerful, and spoke volumes about the extent to which many players in the summit were bought and paid for.

I think this will happen because it can happen. I hope this scares the shit out of the politicians and power-brokers.

“Depth but no conversation”

David Johnson (Poynter Online – E-Media Tidbits) offers some insight on how news organizations cover live events like the recent Health Care Summit:

“Big media and broadcasters can’t give lip service to social media and focus on business as usual because their audiences aren’t even listening with half an ear anymore. Instead, they’re increasingly talking amongst themselves as the tools for conversation and interaction become commonplace and easier to use. (And that audience is having a conversation that may be painful for traditional news directors and producers to hear.)

Speaking as a long-time radio guy, we always thought a wall-to-wall live audio feed was as good as it could get. My god, you got to listen to the entire debate/press conference/trial/etc live! What more could you want?

We’ll, “the people formerly known as the audience” want a lot more.

The New News Audience

No big surprises in this report from Pew. I found slide #8 interesting. Shows % of Americans who “regularly” go to news by source:

  • Local TV – down 25%
  • Natl TV news – down 52%
  • Cable News – up 18%
  • Newspapers – down 41%
  • Radio – down 27%
  • Online News – up 1,850%

And one slide tells us 29% of mobile phone owners have gotten some kind of news on their phone.