The Long Tail

I tend to rate non-fiction books by highlighters consumed. And if I really like the work, I post excerpts here so I can find them long after I’ve loaned the book to someone that really didn’t want to read it in the first place and promptly lost it.

I’m sure I’ll be boring people with references to Chris Anderson’s The Long Tail: Why the Future of Business Is Selling Less of More, for many weeks. I’ve posted some of my favorite segments after the jump. And here’s one to get you started:

News was the first industry to really feel the impact of the Internet, and we’ve now had an entire generation grow up with the expectation of being able to have on-demand news on any subject at any time for free. This may be good for news junkies, but it’s been hell on the news business. (Pg. 185)

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How many people actually saw the commercial?

Seth Godin offers an explanation for why Nielsen is just now getting around to rating viewership of commercials:

The answer is that the networks are a critical client of Nielsen, and the last thing in the universe they want is to rate commercials. The surprising thing is that many advertisers don’t want the ratings either. Why? Because as soon as you measure, you need to admit you failed. So you need to tell your boss you wasted a few million dollars…

The Internet has been messing with (disrupting?) traditional media since the beginning but I’ve always felt the real disruption would occur in the advertising arena. Who is listening and watching our commercial messages? What do they think about them? And how are they reacting to the messages? Answers: Lots of people. They love them. Racing to make a purchase.

Will Google Audio shake up radio advertising?

Steve Rubel points to a ZDNet report on Google’s plan for a product “…that dynamically generates and changes a terrestrial radio commercial based on demographics and news/conditions in the local market. According to those who have seen the demo, if it’s really hot in one area, McDonalds can switch from their regular burger ad to one that touts their cool drinks and frozen treats. In addition, while most advertising campaigns require a $20,000 spend, the new Google solution would require a mere $200 minimum.”

I sure would like to see that demo.

And I’d love to know what Chris Anderson thinks of Google’s plans to sell radio advertising. In his book, The Long Tail, Anderson demonstrates a clear understanding of how advertising works:

“The traditional advertising market is a classic, hit-centric industry where high cost enforce a focus on the biggest sellers and buyers. The way it works is that an advertiser, say General Motors, has a marketing budget. GM commissions an advertising firm to create some ads and then a media buyer to place those ads in television, radio, and print and online.

Meanwhile on the other side, those ad-driven media have their own ad sales forces. they pitch the advertisers and their media buyers on the virtues of their advertising vehicles. If all goes well, millions of dollars change hands. All of it is labor-intensive and made even more costly by the expensive schmoozing that’s required in businesses where a lack of trusted performances metrics makes salesmanship and personal relationships key to winning business.

These days salespeople don’t just twist arms, they also serve as advertising consultants, informing advertisers about the most effective ways to use a given medium or brainstorming creative new approaches to getting the advertisers’ message out. That works well enough, but because it’s expensive, it imposes a subtle cost: a focus on just the largest and most lucrative of potential advertisers.”

Today, there are thousands of small Google advertisers who had never advertised anywhere before. Because of the self-service model, the measurable performance, the low cost of entry, and the ability to constantly tweak and improve the ads, advertisers are flocking to this new marketplace.”

It’s going to be interesting (Read: scary as hell) to see if Google can/will fundamentally change the way radio advertising is bought and sold.

Doc Searls: Blogging isn’t a business

Doc Searls was one of several blogger biggies taking part in BloggerCon IV (“Celebrating the art and science of weblogs”), this weekend in San Francisco. Looks like all of the sessions are available as MP3 downloads and I’m looking forward to the one titled “Making Money.” Doc’s take on blogging and business makes a lot of sense to me:

First, blogging isn’t a business, any more than emailing or phoning are businesses. It is, however, becoming more important to many businesses. And to the nonbusiness lives of millions. This is an example of what I call The Because Effect. In the Making Money session yesterday, John Palfrey called this “making money Off blogging” (“as opposed to making money by blogging”).

Clyde’s Tips for Success

“Throw yourself into your job. Learn it very well. Show your superiors you’re grateful to have work — many don’t. Be inquisitive about Learfield, about what all is going on around you. Ask about things you don’t understand; push for answers. Feel free to offer suggestions. Don’t feel hurt if your great ideas are scuttled; push for reasons why. Go to lunch, or otherwise find outside social opportunities to be with associates — all of whom probably outrank you. Arrive early and stay late. Walk briskly with your head erect. Dress better than average. Remain quiet –not outspoken– in departmental meetings. Become involved in a community of friends outside of work. Be respectful, but not intimidated, by management; feel free to email or stop by our offices anytime. Expect to advance and be bold in seeking new opportunities. And, read my blog everyday!”