Quick decisions… little data

“Quick decisions based on the smallest scraps of data. It’s not fair but it’s true. Your blog, your outfit, the typeface you choose, the tone of your voice, the expression on your face, the location of your office, the way you rank on a Google search, the look of your Facebook page… We all jump to conclusions and we do it every day. Where do you want me to jump?”

— Seth Godin

Seth Godin on resumes

I don’t have to look at resumes any more but when I did, I don’t recall ever seeing one –not one– that made me want to hire the person. I always thought they were pretty worthless. So does Seth Godin:

“I think if you’re remarkable, amazing or just plain spectacular, you probably shouldn’t have a resume at all.

Here’s why: A resume is an excuse to reject you. Once you send me your resume, I can say, “oh, they’re missing this or they’re missing that,” and boom, you’re out.

Having a resume begs for you to go into that big machine that looks for relevant keywords, and begs for you to get a job as a cog in a giant machine. Just more fodder for the corporate behemoth. That might be fine for average folks looking for an average job, but is that what you deserve?

If you don’t have a resume, what do you have?

How about three extraordinary letters of recommendation from people the employer knows or respects?
Or a sophisticated project they can see or touch?
Or a reputation that proceeds you?
Or a blog that is so compelling and insightful that they have no choice but to follow up?”

Seth Godin: Google yourself

Why? This from Seth Godin…

If you’re a salesperson, your prospects already do.
If you’re looking for a job, your prospective employers already do.
If you’ve got a job, your co-workers already do.

What do they see? Do you know?

…and this from Mindy McAdams (Teaching Online Journalism)…

“If you’re a journalist — or a journalism student who hopes to enter the field — this should concern you. First, what results do you get when you Google yourself (first name, last name, no quotation marks)? Most important, what are the top two or three links? I hope they do not go to pages about you that make you look like an idiot, a sex fiend, or a drunk.”

They both offer suggestions on how to improve your Google juice.

Seth Godin on “the mediocre middle”

“Most industries innovate from both ends:

  • The outsiders go first because they have nothing to lose.
  • The winners go next because they can afford to and they want to stay winners.
  • It’s the mediocre middle that sits and waits and watches.

They wait for ‘proof’ that this new idea is going to work, or at least won’t prove fatal. (It’s the impulse to wait that made them mediocre in the first place, of course). So, in every industry, the middle waits. And watches. And then, once they realize they can survive the switch (or once they’re persuaded that their current model is truly fading away), they jump in. The irony, of course, is that by jumping in last, they’re condemning themselves to more mediocrity.”

Websites: “great” and “good enough”

Seth Godin on how to create a great website and how to create a good enough website. A few of my favorite nuggets:

Fire the committee. No great website in history has been conceived of by more than three people. Not one. This is a dealbreaker.

Many websites say, “look at me.” Your goal ought to be to say, “here’s what you were looking for.”

Start with design. Don’t involve the programming team until you’re 90% done with the look and feel of your pages.

(Do) not to create an original design. There are more than a billion pages on the web. Surely there’s one that you can start with? If your organization can’t find a website that you all agree can serve as a model, you need to stop right now and find a new job.

Toxic Employees

“Toxic employees are usually afraid, poorly managed and underappreciated. They can rarely be bullied into changing their behavior, often because they themselves are bullies. Managers can hire the non-toxic, re-assign the toxic and be really clear with themselves that they’re willing to pay almost any price to keep toxic employees away from everyone else. And if toxic employees appears to be a pattern, my bet is that it’s your fault, not the employees.”

— Seth Godin

Seth Godin: The Dip: Knowing when to quit, and when to stick

The Dip

“Every new project (or job, or hobby, or company) starts out exciting and fun. Then it gets harder and less fun, until it hits a low point-really hard, and not much fun at all. And then you find yourself asking if the goal is even worth the hassle. Maybe you’re in a Dip — a temporary setback that will get better if you keep pushing. But maybe it’s really a Cul-de-Sac, which will never get better, no matter how hard you try.

What really sets superstars apart from everyone else is the ability to escape dead ends quickly, while staying focused and motivated when it really counts.

Winners quit fast, quit often, and quit without guilt — until they commit to beating the right Dip for the right reasons.

Losers, on the other hand, fall into two basic traps. Either they fail to stick out the Dip-they get to the moment of truth and then give up — or they never even find the right Dip to conquer.” [Squidoo]

I don’t blame Mr. Godin for wanting to make a buck, but this little “book” (about 70 tiny pages) should have been an eBook. Which I probably would not have bought, so… there you go.

But it brought back some memories.

It only took me about 3 months (in 1970) to decide I did not want to be a lawyer. I quit and I quit early. I then spent about a year as a Postal Inspector before calling it quits. I remember my boss urging me to stick it out.

I’m a Seth fan and found The Dip worth the hour it took to read. A few quotes after the jump.

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Seth Godin: Different kinds of advertising

“The first kind is the rational kind. Yellow Page ads, direct mail and Google AdWords fit into this category. This is advertising that works, if ‘works’ is defined as, “pay $3 and make $4.” With measurable direct advertising, you can count on profit-minded small organizations to give it a try (small buys) and if it obviously makes money, to buy some more.

The second kind of advertising is the glamorous kind, the kind that people think of when they think of the Super Bowl or Time magazine or of profitable ads that are worth selling. These ads don’t sell because they work. They sell because they are sold.

Let me be fair: they work if we define ‘working’ as: pleasing the client, pleasing the agency, increasing brand goodwill, and building, over time, a groundswell of awareness and brand respect that ultimately leads to profits.”

— Seth’s blog post on selling advertising.

Seth’s Organic Path to Google Happiness

Seth Godin on the “organic success” path to a high Google rank:

“If you want to be on the front page of matches for “White Plains Lawyer”, then the best choice is to build a series of pages (on your site, on social sites, etc.) that give people really useful information. Once you’ve done everything you can… once you’ve built a web of information and once you’ve given the ability to do this to your best clients and your partners and colleagues, then by all means apply the best SEO (search engine optimization) thinking in the world to your efforts.”