What are people saying about your product?

ImagesThe folks Kraft Foods wanted to know what people thought of Vegemite (something they put on toast in Australia). So they hired IBM who has a little program called CoBRA (Corporate and Brand Reputation Analysis) to listen to on-line consumer conversations in blogs, boards and news feeds.

CoBRA scanned 1.5 billion posts in 38 different languages, and came up with 479,206 mentions of Vegemite. Outranking other giants like Coca Cola, Nike, Toyota, Sony and Starbucks when it came to people searching and commenting on their favourite product online.

There’s more on the story here. I only mention this because all those big brands mentioned above spend a butt-load of money marketing and advertising. I’m guessing Kraft doesn’t do so much for Vegemite.

This means something but I’m not sure what.

What is it with the Apple logo on TV?

Applelogo

"Sex and the City’s" Miranda, Cynthia Nixon, sat down with Jimmy Kimmel on Wednesday night to promote her blockbuster chick flick. Jimmy brought out his laptop partway through the interview for an online multiple choice quiz, which decides which of the four main SATC characters the taker is most like."

I started noticing this after I turned in to a Mac fanboy. What’s the big deal about masking the Apple logo? I guess they’d mask any recognizable brand logo. The difference is how distinctive the MacBook is. But maybe that’s true only of Mac fans. To everyone else, it’s just a laptop.

So here’s today’s assignment: Name another product that is equally recognizable (without seeing the brand logo). Begin.

Minority Report Billboards

“Billboards are, for the most part, still a relic of old-world media, and the best guesses about viewership numbers come from foot traffic counts or highway reports, neither of which guarantees that the people passing by were really looking at the billboard, or that they were the ones sought out.

Now, some entrepreneurs have introduced technology to solve that problem. They are equipping billboards with tiny cameras that gather details about passers-by — their gender, approximate age and how long they looked at the billboard. These details are transmitted to a central database.

Behind the technology are small start-ups that say they are not storing actual images of the passers-by, so privacy should not be a concern. The cameras, they say, use software to determine that a person is standing in front of a billboard, then analyze facial features (like cheekbone height and the distance between the nose and the chin) to judge the person’s gender and age. So far the companies are not using race as a parameter, but they say that they can and will soon.

The goal, these companies say, is to tailor a digital display to the person standing in front of it — to show one advertisement to a middle-aged white woman, for example, and a different one to a teenage Asian boy.” [New York Times]

The results business

Mark Ramsey points to a survey of marketing professionals that shows growing pressure on accountability:

“86% of marketers say pressure has increased on them to account for results; no one said that the pressure has decreased. Moreover, 68% of organizations are measuring the quantifiable contribution of marketing to the bottom line.

Message to radio: You’re no longer in the advertising business. You’re in the results business. So which are you selling, advertising or results?”