When your company screws up, don’t hide it. Blog it.

In one of Clyde Lear’s early blog posts, he talks about a mistake our company made some years ago. No weasly words, just “we shouldn’t have done that.”

I flashed on Clyde’s post as I read this article by David H. Freedman at Inc.com:

Many corporate blogs are sanitized, public-relations-oriented affairs intended to create bonds with existing and potential customers. Others serve as internal message boards to keep employees up to date. But I’m proposing something else: a blog that encourages employees and managers to tell their peers what they themselves have done wrong. It’s an easy step that could quickly effect a large, positive change in your corporate culture.