Jakob Nielsen on Clutter

“Saying less often communicates more. Our lives are littered with extraneous details that smother salient information. Each little piece of useless chatter is relatively innocent, and only robs us of a few seconds. The cumulative effect, however, is much worse: we assume that most communication is equally useless and tune it out, thus missing important information that’s sometimes embedded in the mess.” Jakob Nielsen’s Alertbox, August 11, 2003

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